EquiTecs FAQs | Equine Taping Tape + Training + Orders

Most access issues stem from using a different email than the one used at checkout.

Try this checklist:

• Confirm you’re logging into the app with the same email used at checkout
• Check your order confirmation email to confirm which email was used
• Log out and log back in
• If you used Apple/Google “hide my email,” try logging in with that relay email
• Use “Forgot Password” on the app login screen if you can’t log in
• Check your spam/junk folder for EquiTecs emails

If it’s still not showing, email help@equitecs.com so we can match your purchase to the correct account.

Your purchase happens on the EquiTecs website (www.equitecs.com). Your education is delivered through the EquiTecs app.

• Website = where you buy tape + courses
• App = where you watch/learn (videos, lessons, community, case studies depending on the course)

If you don’t see your course right away:

• Check the email you used at checkout for your access instructions
• Check spam/junk

Yes — education is fulfilled immediately through the EquiTecs app. The app is available on Apple, Google, and your favorite web browser.

Most access issues come down to using a different email than the one used at checkout.What to do:

• Try logging in with the exact email used on your order confirmation
• Check spam/junk for the access email
• If you still can’t access, contact support and include your order number and the email(s) you may have used

Yes. There is a professional pricing registration process.

Registration form: https://www.equitecs.com/pages/professional-pricing

Check your shipping confirmation email for tracking info or in the customer hub.

Yes. The EFT Certification course is 100% online and is designed to be accessible without prerequisites.

No prerequisites are required for EFT Certification.

Certification is tied to the certification program requirements (course completion + any required case studies/exam inside the program). If you’re unsure which program you purchased, check your order confirmation and your app library.

Yes. We offer Continuing Education Units (CEUs) through select EquiTecs courses:

• EquiTecs EFT Certification Course: 20 CEUs
• OIO Biomechanics Course: 25 CEUs

Use this quick guide:

• New to EquiTecs / want the safest foundation: start with the Basics/Fundamentals-style training
• Want a professional pathway + structured system: choose EFT Certification
• Already a qualified professional and want advanced biomechanics: OIO Biomechanics may be a fit.

EquiTecs offers two certification routes, depending on your background and the level of work you’re qualified for.

1. EFT Certification (EquiTecs Functional Taping)

• Best for: Practitioners who want horse-specific, research-backed taping education they can use in real practice
• CE hours: 20 CE hours
• Prerequisites: No prerequisites required
• How certification is earned: Complete the education, submit case studies, and pass an exam
• Typical timeline: Most practitioners complete the full certification process in ~6 months to 1 year, depending on pace and case study completion
• Course link: https://www.equitecs.com/products/eft-certification-course

1. OIO Biomechanics

• Best for: Qualified equine healthcare professionals who want advanced biomechanics education and a structurally different taping approach
• Important: OIO is a separate advanced modality from EFT (different purpose + different taping logic)
• Who can enroll: Restricted to qualified equine healthcare professionals
• Prerequisites/requirements: Pre-qualification is required before enrollment. It is not open to trainers, competitive riders, or horse owners who are not healthcare professionals.
• CE hours & commitment: Course material is approximately 25 hours (the page notes it is being evaluated for 25 continuing education hours)
• Certification: Requires course completion, live case studies, and a digital exam; certification can take up to one year

Course link: https://www.equitecs.com/products/oio-bio-mechanics-course-part-1

The EFT Library Card is a subscription-style access product for ongoing protocols, tips, and updates (positioned as a “library card” concept).

Inside each course, look for the “Supporting Materials” section.

Try this checklist:

• Confirm you are logged into the app with the exact email used at checkout
• Log out and log back in
• If you used Apple/Google “hide my email,” try logging in with that relay email
• Search your inbox (and spam/junk) for your EquiTecs order confirmation to confirm which email was used

If the issue persists, email help@equitecs.com so we can match your purchase to the correct account.

They are engineered for different jobs.2-Way Stretch Tape

• Best for: muscle activation/relaxation, circulation/lymphatic work, neuro support, fascia work
• Stretch: up to ~200% longitudinal stretch (directional)
• Adhesive options: gentle (5N) and standard (7N)

4-Way Stretch Tape

• Best for: support/stability for joints, tendons/ligaments, structural applications
• Multi-directional stretch
• Adhesive: stronger (9N)

• 2-Way: can stay on for weeks (until recoil is lost)
• 4-Way: remove after 5 days, clean, and reapply

EquiTecs taping is protocol-driven and works best when you match:

• the right tape type (2-way vs 4-way)
• the right protocol goal (activation, relaxation, decompression, circulation, support)
• the right technique (stretch percentage + anchors)

If you want the simplest “buy the right stuff + follow the right plan” option, start with our Signature Bundles — they’re built around the most common issues we see and include the tape + training that matches the protocol:
https://www.equitecs.com/collections/equitecs-education-tape-bundles Important: the #1 cause of “it didn’t work” is overstretching or poor prep.

Yes. EquiTecs offers a lower-tack 2-Way Gentle option intended for very sensitive horses/foals (and it can also be used for humans).

Tape shelf life is typically 2 years when stored properly (cool, dry conditions).

Remove gently in the direction of hair growth. If you need help, follow the removal guidance inside EquiTecs education/protocols.

No. EquiTecs is equine functional taping — engineered specifically for horses and built around equine biomechanics, hair interaction, and safety.

Kinesiology taping is typically adapted from human use. Functional taping is protocol-based and outcome-driven (support, decompression, circulation, neuro, fascia, etc.).

Equine Functional Taping (EFT) is a horse-specific athletic and therapeutic taping system that uses targeted applications to influence comfort, movement, stability, swelling, fascia, muscle response, lymphatics, and neurological function.

Important notes:

• EFT effects are local (not systemic)
• Technique matters: overstretching is the #1 cause of failure
• EquiTecs tape is engineered for horses and designed with safety in mind

OIO is an advanced biomechanics-focused program and is not open to the public.

OIO requires pre-qualification and is intended for vetted professionals (examples include veterinarians, equine chiropractors, equine rehabilitation specialists, vet techs, and equine massage therapists).

Complete the pre-qualification form here: https://www.powr.io/form-builder/i/38668771#page

EquiTecs education is designed to be completed at-home, on-demand through the app.We do offer:

• Once a year at our facility: one week of hands-on practice for both EFT and OIO
• For veterinary hospitals, clinics, and schools: hands-on options may be available

• Same-day fulfillment Monday–Friday on product orders
• Orders do not ship on USPS-recognized holidays

EquiTecs offers shipping discounts throughout the year. Check the banner or cart to know what shipping discount is currently being offered.

• Tape: full refunds/exchanges within 30 days if the package is unopened and not damaged
• Education/courses: all course sales are final (no refunds)

EquiTecs - Equine Technologies Institute - is an education-first equine technology company founded by Rebecca Haddock (Founder & Owner). We provide horse-specific Equine Functional Taping (EFT) education and equine-engineered tape designed to support outcomes like recovery, movement quality, stability, swelling reduction (when applied correctly), neurological/lymphatic challenges, and performance.

EquiTecs is built for:

• Horse owners who want clear, safe, step-by-step guidance
• Equine professionals (vets, bodyworkers, chiropractors, trainers, farriers, rehab teams) who want a repeatable, evidence-informed system

Rebecca Haddock is the Founder and Owner of EquiTecs (Equine Technologies Institute) and the developer of EquiTecs Equine Functional Taping (EFT) and OIO Biomechanics (Observe • Interpret • Optimize™)—a proprietary system for equine movement assessment and biomechanical taping engineered specifically for equine biomechanics, not adapted from human medicine.

With 30+ years in the equine industry, Rebecca is recognized internationally for building a protocol-driven, evidence-based approach to functional taping designed for real clinical environments: clear objectives, clear application standards, and clear markers of success. Her work is informed by 500+ documented case studies, ongoing protocol development, and a relentless commitment to testing what produces measurable, repeatable outcomes.

Credential highlights:

• Preferred Educator: RACE, IAAMB, NCBTMB
• Lecturer: Animal Veterinary Chiropractic Association (AVCA) (2022, 2023, 2024)
• Instructor: Murray State University, Veterinary Department (2021)
• Research & protocol development: Advisor/protocol developer on an arthritic hock study (Murray State University, 2021)
• Education reach: Developed and delivered online and in-person professional education programs reaching 6,000+ students internationally

Published author:

• Stick With Success – Equine Functional Tape Made Simple (Amazon #1 Best Seller in Equine Medicine, 2024)
• EquiTecs EFT Certification Textbook (bestselling Equine Medicine title)

Clinical note: EFT is not a replacement for veterinary diagnosis or treatment; it is an integrative modality used alongside clinical decision-making and rehabilitation planning.